The work that buries
your team, done.

PI-certified paralegals, case managers, demand writers, and lien negotiators embedded in your tools, employed under our entity, productive day one. No staff member touches your work without completing six modules of the Famaash PI Certification first.

Book a Discovery Call → See the certification framework
The five roles

What an embedded PI back office
actually looks like.

# Role What they handle Day-one productive in
01 Paralegals Discovery, document review, deposition prep, motion drafting. Hours billed back as your firm's time, not ours. Filevine, Smokeball, MyCase, Litify
02 Case Managers Client communication, status updates, scheduling, documentation. The connective tissue your attorneys never have time for. Your existing case management software, no retraining
03 Intake Specialists Live human intake when AI escalates. UPL-trained on every script. Bilingual minimum, native-speaker preferred. Your phone system and CRM
04 Demand Writers Demand letters tuned to your insurers, your case types, your settlement patterns. Anchoring strategy that holds. Pre-trained on Allstate, Progressive, GEICO, State Farm patterns
05 Lien Negotiators Medical lien reduction. Average reduction tracked and reported per case, per provider, per quarter. All major hospital and provider lien systems
The PI certification program

Six modules. Every staff member.
Before they touch your work.

No staff member is placed without completing the Famaash PI Certification.

01

PI Law Fundamentals

Negligence, comparative fault, damages, contingency-fee structure across all 50 states.

12 hrs
02

UPL Boundaries

What Famaash staff can and cannot say. ABA Op. 512 framework. Disclosure language by jurisdiction.

10 hrs
03

Case Management Software Fluency

Filevine, Smokeball, MyCase, Litify. Live deployments, not slide decks.

16 hrs
04

Demand Letter Craft

Insurer-by-insurer template patterns. Settlement timing. Anchoring strategy that holds in mediation.

14 hrs
05

Medical Records Review

ICD codes, CPT codes, causation arguments, gaps-in-treatment defense.

12 hrs
06

Lien Negotiation

Hospital liens, Medicare set-asides, ERISA reimbursements, statutory reductions.

10 hrs
Total certification 74hrs Completed before placement, not after
The EOR model

Every Famaash operator is a W-2 employee of our entity. Payroll, taxes, benefits, workers' compensation, training, and PTO sit on our books. The W-2 versus 1099 question never reaches your firm because we removed it from the conversation.

Your matters are the only matters they work on. Hours are tracked in your case management software, billed back as your firm's time, audited monthly. There is no shared pool, no client rotation, no outsourcing-house dynamic.

If a placement does not fit, we replace them. Lifetime guarantee, no questions, no incremental fee. The new operator is already certified and ready before the original one leaves.

One contract. One monthly invoice. One accountable team. Costed against signed cases, not seats filled.

$0
Setup fees
30days
From contract to embedded
$15/hr
Starting all-in rate
Lifetime
Staff replacement guarantee
The bench-replaceable promise

When someone leaves,
your work doesn't stop.

Every role we fill has at least two certified replacements on the bench. They have already passed every module of the certification. They are already trained on the same tools. The handoff is hours, not weeks.

Dimension Famaash SLA Why it holds
Replacement SLA Sub-3-day replacement Bench is already certified, no recruiting cycle
Tools handover Same-day handoff Pre-trained replacement on day one
Case continuity No re-onboarding Replacement reads existing case notes, no client re-introductions
Cost continuity No incremental fee Replacement included in the EOR rate, lifetime
Methodology

Thirty days from contract
to embedded staff.

A scoping audit, a structured embedding window, and a steady-state cadence with weekly status and quarterly performance review.

I
Days 1 – 7

Scoping

  • Role audit across all five staffing categories
  • Tool inventory mapped against certification matrix
  • Certification matching by role and case mix
  • Anchor cases identified for embedding window
II
Days 8 – 30

Embedding

  • Pre-trained staff start in your tools day one
  • Supervised week one, calibration to your patterns
  • Daily handoff notes with your case leads
  • UPL audit on intake calls before week two
III
Day 31 onward

Steady state

  • Weekly status report, signed by your case lead
  • Quarterly performance review with hard metrics
  • Lien reduction averages reported per provider
  • Continuous module recertification on the bench
Anchor engagement note

An anchor PI client · Northeast US · Auto, Premises, Trucking

Eleven roles in sixty days.
Two attorneys hired in the same window.

Before the engagement, the firm was running on attorney overtime. Three of seven attorneys were spending more than half of their week on case management, lien negotiation, and demand letter revision instead of advocacy. The managing partner had not closed his own desk by 10pm in eighteen months.

The certification audit ran for nine days and surfaced eleven roles that did not require an attorney. Five paralegals, two case managers, two demand writers, one lien negotiator, and one bilingual intake specialist. All of them sat on the Famaash bench, fully certified, already trained on the firm's case management software.

The bilingual paralegal opened a market the firm had been declining cases in. Spanish-speaking premises and rear-end auto referrals that had been routed to a competitor for two years began closing in the firm's name within the first quarter. The competitor had not invested in native-fluency intake. The firm did, in thirty days, by hiring no one.

Eighteen months later the firm employs two new attorneys, has tripled signed-case throughput, and has not added a single paralegal headcount of its own. The Famaash team rotates on the bench but the firm has never seen it. They see the cases close.

The staffing audit

See what staffing is actually
costing your firm today.

A four-question audit benchmarked against the Famaash anchor PI client. Numbers in your inbox the same day, signed by an attorney on our team.

Calculate my revenue leak See our methodology
3 minutes 4 questions NDA-first No commitment