Our approach

Operating partner,
not vendor.

We don't sell features. We sell outcomes measured in your systems, not ours. We don't onboard everyone. We don't compete on price. We compete on cost-per-outcome, and we report it quarterly.

13yrs
Operating
4
Industry practices
200+
Engagements
Book a Discovery Call → See the engagement model
Five principles

What we will and will not do.

  1. I
    We are selective by design

    We onboard a limited number of clients per quarter. We turn down firms who want a vendor instead of a partner. We turn down firms whose compliance posture doesn't match ours. We turn down firms whose growth ambitions are smaller than our floor.

  2. II
    We measure ourselves by your numbers

    Cost per signed case. Cost per booked patient. Cost per AUM dollar. Cost per pursuit won. We report quarterly, in your systems, against your benchmarks. If we can't move the metric, we tell you, and we say so on the call before we say so in the report.

  3. III
    We codify our promises

    Five SLAs in every MSA. Service credits issued automatically when missed, no email needed. UPL indemnification for legal practices. BAA executed before any data flows for healthcare. SOC 2 Type II audit underway. The contract is the operating manual.

  4. IV
    Every engagement gets a named operator

    The same person, every quarter, every call, every report. Not a team. A person. Their name is in your contract. They have replacement bench behind them, and they own the number you measure us by.

  5. V
    We don't compete on price

    We are not the cheapest. We are the most capable. If price is your decision criterion, we are the wrong choice, and we will tell you that on the audit call. The firms we serve are buying a quarterly outcome, not a deliverable count.

The engagement model

The first ninety days.
Without surprises.

Most agency onboardings drag for months before anything operational ships. Famaash hits live operations by day 30 and quarterly cost-per-outcome reporting by day 90. The same calendar runs across all four industry practices.

  1. I
    Days 1–7
    The Audit
    • Operational baseline audit across marketing, intake, and operations
    • Cost-per-outcome modeled against your historical data
    • Vendor consolidation map drafted with line-item replacement plan
    You see exactly what's broken before you commit.
  2. II
    Days 8–30
    Foundations
    • Tracking installed and integrations live across your stack
    • First staff placements certified and onboarded into your workflows
    • Brand and content baseline locked, compliance review built in
    The plumbing is in. Things are quiet for the right reason.
  3. III
    Days 31–60
    Activation
    • Live operations across all engaged practices
    • Daily review cadence for the first thirty days of activation
    • Paid spend optimized to the cost-per-outcome metric, not impressions
    The dashboard is alive. You finally see your firm.
  4. IV
    Days 61–90
    Compounding
    • First quarterly cost-per-outcome report shipped in your systems
    • Replacement bench fully ready behind every named operator
    • Attribution model stabilized and locked for the next quarter
    The firm runs lighter than it has in years.
The compliance spine

Four regimes.
One firm trained on all of them.

Every Famaash practitioner is cross-trained on the compliance regime that governs the industry they serve. The contract is the operating manual, and the spine below is what runs underneath every engagement.

Legal practice

  • ABA Op. 512 alignment on AI use
  • UPL indemnification on every legal MSA
  • Attorney review built into every workflow
  • State-bar advertising rules tracked per jurisdiction

Healthcare

  • HIPAA aligned, BAA executed before any data flows
  • SOC 2 Type II audit underway
  • PHI segmented from non-PHI infrastructure
  • Minimum-necessary access, audited monthly

Financial services

  • FINRA-aware content review on every piece
  • SOC 2 controls on data and access
  • Per-piece audit trail with regulatory retention
  • Books-and-records exports on request

Cross-industry

  • ISO 27001 aligned controls program
  • $5M cyber liability and $3M E&O coverage
  • SSO and MFA on every internal system
  • Quarterly subprocessor review and DPA library
Why firms switch

Most firms come to Famaash after the third agency disappointment.

A pattern, not a quote. Reported by the operators who run our audits.

The third option, after the agency and the consulting firm.

The agency cycle is familiar. A twelve-month contract is signed. Reporting is vague and slide-shaped. Spend goes up. By month nine the partner can no longer tell which campaign produced which outcome, and the renewal conversation is held in the dark.

The consulting cycle is the inverse. The deck is sharp. The recommendations are correct. The quarterly check-in is well-attended. But the operational depth runs out where the work begins. Nothing in the deck dials a phone, signs a retainer, or books a patient.

Operating partner is the third option. One accountable team running marketing, intake, and operations under one named operator, against one cost-per-outcome metric the partner sees every quarter. The consulting recommendation and the agency execution, in the same room, with the same name on the contract.

The model works because the incentives are aligned to a number the firm already cares about. Famaash earns its retainer when cost-per-outcome moves in the right direction. When it doesn't, we say so before the report ships, and we name what changes next quarter.

The fit conversation

See if Famaash is right for your firm.

A 30-minute call, NDA-first, no commitment. We tell you what we'd run differently, what it would cost, and where the next quarter of cost-per-outcome would land. You decide what to do with the answer.

Book a Discovery Call → Read case studies
30-minute call NDA-first No commitment